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Hotel · Hanoi · Ha Noi Municipality

The Lotus Aman Hotel

A 4-star hotel in the heart of Hanoi’s Old Quarter, where attentive staff and modern comforts meet the energy of Hang Ga Street.

  • Central Old Quarter location steps from Hoan Kiem Lake
  • Exceptionally high staff rating of 9.5
  • Paid airport shuttle and car rental available
8.5 Great 116 reviews Booking.com 8.5 · 116 reviews

About

The Lotus Aman Hotel

The Lotus Aman Hotel sits on Hang Ga Street in Hanoi's bustling Hoan Kiem District, surrounded by craft shops and casual bars. Its Old Quarter setting puts guests within easy walking distance of Hoan Kiem Lake and the area's famous egg coffee cafes.

Rooms are air-conditioned and come with soundproofing, tea and coffee facilities, and flat-screen TVs. The hotel provides a range of services including a 24-hour reception, express check-in/out, currency exchange, and tour assistance. A paid airport shuttle runs to Noi Bai International Airport, 30 km away.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Outstanding staff service — Guests consistently praise the helpfulness and care of the team, from organizing trips to providing local recommendations.
  • Central Old Quarter location — Set on Hang Ga Street, the hotel puts craft shops, casual bars, and cafes serving egg coffee right on the doorstep, with Hoan Kiem Lake minutes away on foot.
  • Comfortable, well-equipped rooms — Air-conditioned rooms come with minibars, tea/coffee facilities, soundproofing, and flat-screen TVs, while suites add balconies.
  • Positive guest experiences overall — With a rating of 8.5 from 116 reviews and high marks for rooms (8.8) and service (8.8), the hotel earns strong satisfaction scores.
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Worth weighing

4 to weigh
  • Public parking is not on-site — The hotel lists parking, but reviews indicate it's public parking nearby rather than a private lot.
  • Airport transfer is pricey — While the shuttle service is convenient, one review notes it comes at a premium cost.
  • Check-in windows can be restrictive — Check-in is only from 14:00 to 23:59, which might be inconvenient for late-night arrivals.
  • No pets allowed — The hotel does not permit pets, limiting options for travelers with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Junior Suite Balcony

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Family Suite Balcony

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Deluxe Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Executive Suite

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Basic

  • Wi-Fi
  • Air conditioning
  • Heating
  • No smoking on site
  • Lift

Food & Drink

  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle
  • In-room breakfast

Services

  • 24-hour reception
  • Express check-in/out
  • VIP check-in/out
  • Room service
  • Laundry
  • Dry cleaning
  • Currency exchange
  • Tours/Ticket assistance
  • Car hire

Accessibility & Safety

  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access
  • Allergy-free rooms

Family & Activities

  • Cots
  • Babysitting/Child services
  • Hiking
  • Cycling
  • Live entertainment

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 116 reviews

Guest-rated 8.5/10 from 116 reviews

Booking.com · 8.5 · 116 reviews
8.5Verified guest

“The rooms were fantastic, with air conditioning that kept me comfortable in the heat. Everything I needed was there – wardrobe, kettle, minibar. It felt like a home away from home.”

8.5Verified guest

“The property was clean throughout, and the room was spacious with air conditioning, Wi-Fi, and a large seating area. Public parking is nearby, and the service was great. The train station was a 20-minute walk away.”

8.5Verified guest

“Absolutely fantastic venue with great food and a stunning location. The staff were helpful and caring, making my stay feel luxurious.”

8.5Verified guest

“Exceptional views and a great spot near a cafe serving egg coffee. The rooms are air-conditioned with stylish interiors and good bathrooms. The bed was incredibly spacious and comfortable.”

8.5Verified guest

“During my Christmas stay, I enjoyed complimentary champagne and chocolates. The location was great, close to restaurants and shopping. The room was clean, well decorated, and spacious.”

8.5Verified guest

“Fantastic staff, great breakfast, modern rooms, helpful recommendations, and a central location.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: Stay at the heart of Hanoi's historic district, surrounded by craft shops, casual bars, and authentic cafes serving the city's famous egg coffee.

Hoan Kiem Lake: A short stroll from the hotel, this scenic lake is a centerpiece of the city, perfect for morning walks and people-watching.

Transport: The hotel is a 30 km drive from Noi Bai International Airport, with a paid shuttle service available. Central Hanoi is easily explored on foot or via local taxis.

35 Hang Ga Street, Hang Bo Ward, Hoan Kiem District, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
15 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is at 12:00.

Is parking available at the hotel?

Parking is available, but reviews indicate it's public parking nearby rather than on-site.

Are pets allowed?

No, pets are not allowed at the hotel.

Is there an airport shuttle?

Yes, a paid airport shuttle service is available to Noi Bai International Airport, located 30 km away.

Do rooms have air conditioning?

Yes, all room types include air conditioning, along with heating.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

9.3

Hanoi Old Town

Guest-rated 9.3/10 — among the top stays in Hanoi.

Hanoi

8.7

The Q Hotel

Guest-rated 8.7/10 — among the top stays in Hanoi.

Hanoi

The bottom line

The Lotus Aman Hotel earns its high ratings through genuinely attentive staff, a prime Old Quarter location, and comfortable rooms. While parking and airport transfers come with minor caveats, the overall experience delivers strong value for exploring Hanoi.

8.5A solid 4-star choice in the heart of Hanoi's Old Quarter.

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